10hrs CPD accreditedÂ
Coaching with Impact
For Managers Who are Drowning in Other Peoples Problems
You got promoted for solving problems. Nobody taught you how to lead people who have their own.
You've done the leadership course and got the handbook. You know you're supposed to “empower the team.” And you're still fixing everything yourself at 7pm, because nobody ever taught you the one skill leadership actually runs on: how to coach, not rescue.
Sound familiar?
You've already tried to fix this yourself.
01
You are trying your best, but no matter what you do, you seem to spend the week firefighting
02
You tried a competency framework for your team, so everyone knew what “good management” looked like on paper. It changed nothing about the way people actually work.
03
You are trying to deal with the difficult conversations but the conflict does not go away - and teh same problems keep coming backÂ
04
You're still the one people come to for answers - because it's faster to hand you the problem than to think it through themselves.
If any of that is true, you're not a lack of effort. What is often missing is the practical skill of coaching someone  through a problem instead of solving it for them.
THE REAL REASON THIS KEEPS HAPPENING
You were thrown in at the deep end and told to manage people.
You are doing your best, but you are getting stressed, stretched and overloaded because you are still the person everyone comes to when they are stuck.
The people you lead do not need to be rescued. They need to be encouraged to think, make decisions and solve more of their own problems.
That is where coaching skills come in.
Fixing
“I’ll just do it myself.”
It feels quicker, but it teaches people to bring the problem back to you.
Advising
“Here’s what I would do.”
It sounds helpful, but it stops people thinking it through for themselves.
Rescuing
"I'll step in before this gets uncomfortable"Â
It avoids the difficult conversation, but it stops people building confidence and ownership.
"Let me fix this for you." → "Let me help you think this through."
That shift is teachable - and it is what these two days are designed to give you.
The model
The OWNERS model
Six moves, taught and practised over two days, built from the same trust frameworks behind Fiona Campbell Arrand’s book Working with Trust and her experience developing leaders for over 35 years. For the full workshop content - including the practical coaching tools used throughout the two days - click here. Â
35 yrs
Developing leaders and managers internationally across many sectors
10 hours
CPD, accredited by the CPD Standards Office
1 book
Working with Trust, the frameworks this workshop is built on
"Leadership runs on trust, and trust is earned or lost in ordinary conversations nobody trained you to have. That part is teachable."
- Fiona Campbell Arrand
About your facilitator
Meet Fiona Campbell Arrand
Fiona is the author of the bestselling leadership book Working with Trust, an international speaker, Business Coach and Leadership Development and NLP Trainer with over 35 years' experience helping leaders build trust, strengthen communication and create high-performing, psychologically safe teams.
She is the creator of the Working with Trust Framework™ NLP Leadership & Coaching Programme and has delivered her work across the UK and Middle East to organisations in government, healthcare, banking, hospitality and industry - helping leaders develop the human skills AI cannot replace.
Questions
Before you book
I've already done leadership training. Why would this be different?
Do I need any coaching background to keep up?
What if I can only attend one of the two days?
Is this mostly theory, or do we actually practise?
What do I walk away with?
Can my company book multiple places?
Two days. Glasgow. Small group.
Give yourself the skill most courses miss.
Places are limited to keep the room small enough to practise in.
Coaching with Impact · Fiona Campbell Arrand · Accredited Provider, CPD Standards Office
