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Book a chat with Fiona

For HR & L&D leaders in Glasgow

That packet of tangled laces? It's what your managers' desks look like.

Coaching with Impact helps managers stop untangling everyone's problems and start helping their teams untangle their own.
Book a chat with Fiona Reserve places for your managers
10 hours accredited CPD The CPD Standards Office

DATES

17–18 February 2027

VENUE

Pentagon Centre, Glasgow

INVESTMENT

ÂŁ495 per person (VAT not applicable)

CPD

10 hours, accredited

WHY THE LACES?

When someone hands a manager a knot, the instinct is to grab it.

It's quicker, it feels kind, and it feels like leadership. But each time a manager untangles it for them, the team learns to bring the next knot straight back.

FIXING

“I'll just do it myself.”

Feels quicker, but teaches people to bring the problem back to you.

ADVISING

“Here's what I would do.”

Sounds helpful, but stops people thinking it through themselves.

RESCUING

“I'll step in before this gets uncomfortable.”

Avoids the difficult conversation, but stops people building confidence and ownership

SO WHAT?

Two days for your managers. A difference you'll feel across the organisation.

01

WHAT IT IS

A two-day coaching skills workshop

02

FOR YOUR MANAGERS

More confidence

Difficult conversations become positive outcomes.

03

FOR THEIR TEAMS

More capable teams

People find more of their own solutions.

04

For your organisation

Fewer escalations

Less firefighting, more time leading.

What you'd notice afterwards

  • ➣ Fewer problems escalated upwards
  • ➣ Team members arriving with proposed solutions, not just problems
  • ➣ Difficult conversations happening sooner, not put off
  • ➣ Managers leaving on time more often

Who to send

WHO IT SUITS

 
  • New and experienced managers
  • Team leaders
  • Specialists who now lead people
  • No coaching background needed

WHO IT ISN'T FOR

 

People looking for a theory-heavy coaching qualification. This is two practical days on real workplace situations.

Weekly “Support Your Business” Live Drop-In Sessions

Your weekly place to ask questions, get guidance and build confidence. Bring anything you’re working on:

➣
Client challenges
➣
Communication questions
➣
Content creation
➣
Confidence dips
➣
Business decisions
➣
NLP skills you want to practise

Whether you’re building a business or developing your abilities, you’ll receive supportive, practical help.

What Makes This Community Unique

Open to all levels — from beginners to experienced NLP professionals

Over 34 years of NLP experience guiding your development

Real-time support every week

A huge library of replays, audios and workbooks

Clara, your AI assistant for instant NLP guidance

A warm, inclusive, non-competitive environment

Monthly opportunities to teach and showcase your expertise

A community where learning happens through doing — not just watching

This is not just a membership.
It’s not just content.
It is a professional home for people who want to grow with confidence, clarity and community beside them.

THE OWNERS MODEL

Six moves, practised on their own real situations

Managers practise in a small group with feedback, using their own real workplace situations, and leave with a plan for their next real coaching conversations.

O

OBSERVE

What's really happening, before advising.

W

WORK WITH

The thinking behind the situation.

N

NOTICE

The Leadership Trap, before rescuing.

E

EXPLORE

Questions that build ownership.

R

REFOCUS

Towards clarity, choice and direction.

S

SUPPORT

Action, so there's a real next step.

Making it stick back at work

BEFORE

Line manager agrees one real situation to bring.

17–18 FEBRUARY

Two days of practice; they leave with a written plan.

AFTER

Ask about the plan in the next one-to-one.

INVESTMENT

ÂŁ495

per person ¡ VAT not applicable

 Sending several managers?  Team bookings are
welcome and can be paid by invoice.

Reserve places

Included

  • ✓ Two-day in-person workshop
  • ✓ Coaching with Impact workbook
  • ✓ A copy of Working with Trust
  • ✓ 10 hours CPD, CPD Standards Office (provider 50558)

When and where

17–18 February 2027

09:00–17:00 each day

Glasgow Training Rooms,
The Pentagon Centre,
36 Washington Street,
Glasgow G3 8AZ

You’re Invited to Join Us

If you’re ready to:

➣
Learn NLP in a supportive, practical way
➣
Deepen your existing skills
➣
Grow your confidence as a coach or leader
➣
Connect with like-minded people
➣
Develop your business
➣
Feel supported every step of the way

…then the NLP Business Circle Club Community is here for you.

You don’t have to learn or grow alone.

You don’t have to figure things out by yourself.

You have a community waiting to welcome you — exactly as you are.
Join the NLP Business Circle Club Community today and begin your next chapter with confidence, clarity and connection.

Get Started Today

DELIVERED BY

Fiona Campbell Arrand

Author of Working with Trust, with 35 years developing leaders in government, healthcare, banking and hospitality across the UK and Middle East.

Fiona’s clients say

“Fiona engaged our managers in a 2 day training session on ‘Coaching Skills for Managers’… [she] made a deep impression with the team… resulting in far better communication and business results.”

Fathima Shareef

Career and Development Officer, Qatar Railways Company

Two-day Coaching Skills for Managers

“I have been able to apply my learnings to my work… spending the time to listen, ask more questions and help others to find solutions for themselves. This has enabled me to have a better relationship with my direct reports.”

Nicola Porter-Smith

VP of HR, JOOR

Frictionless Communication course

“There has been a substantial improvement in productivity which I can without doubt attribute to the new style of coaching we have implemented.”

Julie Saul

Global Growth and Partnership Director, Prominence

NLP Master Practitioner training

Questions from people booking for their team

Not sure it's right for your managers?

Have a chat with Fiona. Places are limited to keep the group small enough to practise.

Book a chat with Fiona Reserve places
Office: 0330 058 3217
Mobile: 07738 138 218