WORKING WITH TRUST

A practical leadership guide for building trust, improving communication, and creating high-performing teams.

Build stronger relationships, have better conversations, and create high-performing teams through trust.

This book focuses on building stronger relationships, better conversations, and high-performing teams through trust. If you are leading people, coaching others, or managing change, trust isn't optional, but it is the foundation of everything. Working With Trust gives you a clear, practical system to build it deliberately and consistently.

Rather than focusing solely on theory, the book brings trust to life through real workplace situations, including team meetings, one-to-one conversations, periods of change, and challenging discussions. This makes it easy to put the ideas into practice straight away in your everyday leadership

Fiona combines her leadership experience with expertise in NLP, meta skills, emotional intelligence, and real-world coaching to create a practical system that works in everyday situations—not just in theory.

Who This Book Is For

This book is ideal for leaders and managers who want to build stronger, more effective teams, as well as coaches and consultants looking to deepen the impact of their conversations.
It is also highly relevant for HR and L&D professionals focused on developing people and organizational culture, as well as for anyone responsible for people, performance, and relationships who wants to build trust and improve outcomes at work.

What People Are Saying

A wise, warm and wonderfully practical guide for any leader who wants to leave a better footprint. Five stars, wholeheartedly.

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Wendy Harris

Company Owner

A wise, warm and wonderfully practical guide for any leader who wants to leave a better footprint. Five stars, wholeheartedly.

Ā 

Lindsay Jackson

Global Sales Manager

A wise, warm and wonderfully practical guide for any leader who wants to leave a better footprint. Five stars, wholeheartedly.

Ā 

Tom Scally

Company Founder

A wise, warm and wonderfully practical guide for any leader who wants to leave a better footprint. Five stars, wholeheartedly.Ā 

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Carol Deveney

Managing Director

Start Building Trust in Your Leadership Today

FrequentlyĀ Asked Questions

01

What is Working With Trust about?

Working With Trust is a practical leadership guide that shows how to build trust in everyday workplace situations. It introduces simple, usable frameworks that help improve communication, strengthen relationships, and create high-performing teams.

02

What is trust in leadership?

Trust in leadership is the ability to create an environment where people feel safe to speak up, take ownership, and contribute openly. It is built through consistent behaviours such as honesty, reliability, communication,and respect, rather than one-off actions.

03

What is a trust-based leadership approach?

A trust-based leadership approach focuses on building strong relationships through everyday interactions, clear communication, and emotional awareness. It prioritises psychological safety, accountability, and consistent behaviour to improve team performance and engagement

04

Why does trust matter in leadership?

Trust shapes whether people speak up or stay silent, take ownership or hold back, and collaborate or disengage. It is built through everyday conversations, behaviours, and decisions, not just major moments. Strong trust enables better communication, higher performance, and more effective teams.

05

How do you build trust in a team?

You build trust in a team through consistent behaviours such as clear communication, honesty, reliability, and active listening. Trust develops over time through everyday interactions and is strengthened when people feel respected, supported, and safe to contribute.

06

What will I learn from this book?

You'll learn how to build and sustain trust using practical frameworks that can be applied immediately in your day-to-day leadership. The book focuses on real conversations, behaviours, and decision-making, helping you improve your leadership, communication, and support for others.

07

What frameworks are included in the book?

The book introduces four key frameworks: the TRUST Framework for building strong foundations, the RAFT Model for learning from results, the CIRCLE Framework for maintaining trust through daily habits, and the SPLATR Model for handling conversations with clarity, especially under pressure.

08

Who is this book for?

This book is designed for leaders, managers, coaches, consultants, and HR or L&D professionals. It is also valuable for anyone responsible for people, performance, and relationships who wants to build trust and improve how they work with others.

09

How is this book different from other leadership books?

Rather than focusing on theory, this book provides clear frameworks and practical tools that can be applied immediately. It focuses on real conversations, everyday behaviours, and how trust is built moment by moment in the workplace.

10

Can I apply this in my day-to-day work?

Yes. The book is designed to be immediately usable. It shows how to apply the ideas in team meetings, one-to-one conversations, change initiatives, and challenging situations.

11

How can I take this further beyond the book?

You can explore additional leadership courses, coaching, and consultancy services through our website to apply these frameworks more deeply in your organisation.

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