This video clip is taken from one of my live trainings and shows what happen when we pass a message to others when we distort, delete and generalise information 

Just by changing the use of your language you can help other move their mindsets from problems to solutions 

Applying this simple technique can change a company culture and encourage people to take personal responsibility for resolving their own problems 

Being able to really focus and listen is probably one the the first skills that a Leader or Coach has to develop.

People will tell you what their problem is and how you can solve it within the first few minutes of speaking to them. If you don't listen for this you will miss this.

Tuning up your fo...

In this video clip taken from an NLP Business Circle Master class I cover the different ways that people focus on time 

Are people you lead and coach focus on the past, present and future 

We also cover where in time Managing, Leading , Coaching, Training and Mentoring live and the different minds...

"The meaning of the communication is the response you get" is one of the core presuppositions of NLP (Neuro Linguistic Programming)

As a business leader when you truly understand this statement you become a much better communicator.

We all experience the world in different ways, and when someone d...

The Meta Programme covered in this article is Same - Different

Imagine each Meta Programmes as a scale, with the most extreme example at each end of the scale. 

Some people will be extremely ‘same’ while others are extremely ‘different’, but many will be somewhere along the scale and some may be t...

The Meta Programme covered in this article is General - Specific

Imagine each Meta Programmes as a scale, with the most extreme example at each end of the scale. 

Some people will be extremely ‘general’ also known as ‘big picture’, others extremely ‘specific’ also know as ‘detailed’, but people ca...

Imagine each Meta Programmes as a scale, with the most extreme example at each end of the scale. 

Some people will be extremely ‘people’, others extremely ‘process’, but many will be somewhere along the scale and some may be totally neutral in the centre. 

When you are coaching you identify the ...

 The Meta Programme covered in this article is Internal - External

 Imagine each Meta Programmes as a scale, with the most extreme example at each end of the scale. 

Some people will be extremely ‘internal’, others extremely ‘external’, but many will be somewhere along the scale and some may be...

Neuro Linguistic Programming (NLP) is sometimes described as the methodology of how we create behaviour.

I had a highly successful sales career for over 25 year working internationally with Xerox Emirates, Sensormatic and Yellow Pages. With each company I attended a four-week residential sales trai...

According to Deloitte’s 2015 Global Human Capital Trends survey, employee engagement and culture issues exploded onto the scene, rising to become the number one challenge companies face around the world.

It is now more important than ever to develop the skills to engage, motivate, inspire and devel...

There is a big difference in the skills required to coach someone compared to the skills required to manage someone.

A manager is responsible for controlling or administering an organisation or group of staff. Often you will hear people refer to their manager as ‘the boss’, the person that tells th...