This video clip is taken from one of my live trainings and shows what happen when we pass a message to others when we distort, delete and generalise information 

Just by changing the use of your language you can help other move their mindsets from problems to solutions 

Applying this simple technique can change a company culture and encourage people to take personal responsibility for resolving their own problems 

Being able to really focus and listen is probably one the the first skills that a Leader or Coach has to develop.

People will tell you what their problem is and how you can solve it within the first few minutes of speaking to them. If you don't listen for this you will miss this.

Tuning up your fo...

"The meaning of the communication is the response you get" is one of the core presuppositions of NLP (Neuro Linguistic Programming)

As a business leader when you truly understand this statement you become a much better communicator.

We all experience the world in different ways, and when someone d...

The Meta Programme covered in this article is Same - Different

Imagine each Meta Programmes as a scale, with the most extreme example at each end of the scale. 

Some people will be extremely ‘same’ while others are extremely ‘different’, but many will be somewhere along the scale and some may be t...

The NLP Meta Programmes are the ways of thinking that motivate us.

You probably recognise these from different names in the behavioural and psychometric assessments used in business.

We know that Meta Programmes are not static and can change depending on the circumstances.

For example when someon...