MAKING SENSE OF COMMUNICATION

The VAK/AD Model

Self-learning Online Course

Are You Ready to Take Your Coaching, Leadership, or Business Communication to the Next Level?

Whether you’re leading teams, coaching clients, or building meaningful relationships—communication is your superpower. Yet most people struggle to connect deeply because they don’t understand how others truly think and process information.

The VAK/AD Communication Model

Developed through the lens of NLP (Neuro-Linguistic Programming), this self-learning course gives you the tools to communicate with clarity, empathy, and influence— by learning to speak the brain’s natural language.

What You Will Learn on This Course

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Decode how people think – Learn how to identify and use Visual, Auditory, Kinesthetic, and Auditory Digital language patterns.

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Use Eye Access Cues – Discover how people’s eye movements reveal how they access memories, emotions, and decisions.

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Speak their language – Match sensory-based words to your client’s or colleague’s communication style to build instant rapport.

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Improve your presentations – Design content that connects with all learning styles: visual, auditory, kinesthetic, and logical thinkers.

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Shift unconscious patterns – Gain insight into how we delete, distort, and generalise information—and how to use that to influence mindset and behaviour.

Weekly “Support Your Business” Live Drop-In Sessions

Your weekly place to ask questions, get guidance and build confidence. Bring anything you’re working on:

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Client challenges

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Communication questions

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Content creation

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Confidence dips

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Business decisions

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NLP skills you want to practise

Whether you’re building a business or developing your abilities, you’ll receive supportive, practical help.

Who This Course is For:

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Business professionals who want to present and lead with greater impact

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Coaches and therapists looking to connect more deeply with clients

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Team leaders who want to motivate and inspire diverse personalities

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Anyone ready to upgrade how they speak, listen, and influence

Fiona Campbell Arrand

With 35+ years’ experience in NLP and business coaching, Fiona has helped thousands of leaders and coaches unlock their natural communication style—and influence with authenticity and ease. Her VAK/AD model training is used by professionals across the UK and beyond to build connection, motivation, and trust

“Once you truly understand how people experience the world, you’ll never struggle to connect again.”

Fiona is Trusted by:

This Course Includes

Video Lessons

Bite-sized videos that make learning simple and enjoyable

Audio Podcasts

Learn on the go, while walking, commuting, or relaxing

Interactive Workbook

Activities, reflection prompts, and eye access cue practice

Certificate of Completion

Celebrate your success and share your new skill

Mobile Access via the Kajabi App

Learn anytime, anywhere, at your own pace

Ready to Communicate with Confidence?

 Enrol today and learn how to:

Spot someone’s thinking style in seconds
Match their language and build instant rapport
Influence and lead with natural ease

Course Price

£75.00

BUY NOW!

Testimonials

Shahid Din

Dubai Chairman - The Learning Initiative

I joined Fiona's NLP Frictionless Communication Skills program which allowed me to dig deep and understand things that were very much hidden from me. The insights, tools and tips provided allowed me to make a dramatic transformation in as little as 3 weeks, which has seen me develop as a true leader who can step out the problem and providing better insights to my team Highly recommended course if your looking for inspiration, insight and taking some action in your life

Nicola Porter

Smith - New York VP HR at JOOR.

I thoroughly enjoyed attending Fiona's Frictionless Communications course last year. It really helped me to start my NLP journey and gave me a hunger for more. I have been able to apply my learnings to my work and personal life, spending the time to listen, ask more questions and help others to find solutions for themselves. This has enabled me to have a better relationship with my direct reports and truly understand how I can guide them through their working lives. Fiona is a wonderful trainer and coach, she pushes me out of my comfort zone in order to achieve self-improvement

Assia Morris

Geneva Vice President - Brown Brother Harriman

I attended the NLP Frictionless Communication course with an expectation to add an additional tool to my coaching tools. The entire experience was not what I expected, it was mind blowing as not only the programme gave me the tools but it changed my way of coaching, made me explore other aspects of my personality and more importantly I had fun. Thanks to the wonderful Fiona for that journey.